PullThru is a scheduling app that helps groups organize events in a systematic and collaborative way. Through tools such as poll systems, goals, and event breakdowns, PullThru provides an experience that allows the user to efficiently and easily create events. Ultimately, PullThru strives to connect and bring people together.
APPLICATION PROPOSAL AND COMPETITIVE RESEARCH
At the beginning of this phase, we've thoroughly investigated multiple topics of including: social enterprise/services, arts, technology, environment, education, health, entertainment, safety/security, and transportation. After agreeing to make collaborative event scheduling our topic, we then employed critical thinking methods to brainstorm and also develop a concept map to explore our chosen subject further.
The P.A.C.T Analysis is an essential part of our approach to designing interactive systems and puts people first; We use the acronym PACT (People, Activities, Contexts, Technologies) as a useful framework for thinking about a design situation. As designers, we thoroughly investigated what we need to know about the features of interactive technologies and how to approach designing interactive systems.
A list of ranked app functions. Using the MoSCoW method to prioritize features from must have, to won't have. This was especially helpful after our findings from user interviews, and were updated multiple times.
USER PERSONAS & SCENARIOS
To get a better idea of what was required of our app — each of us created an imaginary user persona with unique characteristics (hobbies, traits, habits and frustrations with event planning) and needs. We then constructed and applied user scenarios, hypothesizing their experiences.
INTERVIEW PLAN & RESPONSES
A plan written before user testing containing the big questions we want answered. The responses to these questions after doing the interview responses provided actionable insights we've applied to our other documentation — especially for the user personas and scenarios.
USER TESTING SCRIPT & USER OBJECTIVES AND SCENARIOS
A written script containing the project brief, opening statement, privacy information, "think aloud" prompts for users to speak about their actions and what they find interesting/confusing, and of course the user objectives and scenarios for testers to complete. During and after the user testing we've asked them an additional set of questions regarding their experience with the app - what they liked and challenges they've had with the prototype. This was essential to future development as nearly every feature weas either changed or removed.
USER TESTING REPORT
A synthesis of our user test results containing our testing procedure, findings, and reflection. We've also proposed new design requirements and/or features and also areas that require enhancements – both functional (UX) and visual (UI).
EMAIL INVITATION & CONSENT FORM
Used the standard York University consent form for user interviews. Also created email invitations send to potential user testers.
A style guide is developed to aid current/future designers to maintain a product/service/app's visual and functional integrity. View some of the featured pages below.
DUC MINH PHAM